Error Messages

OIPA displays an appropriate error messages with fix tips to the business users to understand and fix the errors that may occur while running the application. The stack traces are displayed and can be accessed only by specific user roles that have security (such as configurors/technical team) so that they can debug and fix the errors.

The error messages convey the users how to correct the situation so that they can fix and continue with their task. OIPA displays appropriate error messages with fix tips in the scenarios such as,

• when there is some incorrect data or formats entered in a field
• when a page save error occurs
• when an action performed triggers a validation

When an exception occurs, system provides the exact business rule name or the activity that triggered the error, to the user. The error message contains the actual transaction name with the level of information related to field values, action or an event information.

For example, in a policy, under coverage section, If SegmentName  is null for respective SegmentNameGUID, then an error message is displayed to the user with the following details:

A user can click Show Error Details to view the "Error Cause and Fix Tip" details as shown below. And to go back to the application, can click Return To Application.

The Error Catalog lists all the user friendly messages for SRE and APE errors that are supported currently in the OIPA system. Refer XML guide for Error Catalog details.